CUSTOMER SERVICE >> Questions & Comments

If you have any questions or comments about Old Shanghai Online's products and services, or questions about the website, please fill out the form below or email us at info@oldshanghaionline.com.

For questions about orders, please email us directly with your order number in the subject line for faster response.

Your comments are very important to us, so we promise to respond within 2 business days.

Our website is secure and any information collected is for customer service ONLY.  Please review our Privacy Policy for more information.

Come visit us in San Francisco!!

If you are visiting San Francisco, we invite you to visit our elegant mega-store in Chinatown. The Old Shanghai store has thousands of high quality and trendy products from women's clothing and accessories to the latest in Asian home decor.

The store is open 10am to 10pm everyday. You can simply take the California Street Cable Car to our store!

Old Shanghai
645 Grant Avenue, San Francisco, CA 94108
(nearest cross street is California Street)

You can also visit our sister stores:

Canton Bazaar
616 Grant Avenue, San Francisco, CA 94108
(right across from Old Shanghai)

Peking Bazaar
826 Grant Ave, San Francisco, CA 94108
(nearest cross street is Clay Street)