We have one of the best Online Store Policies anywhere, including a 15-day return policy! Before placing an order at Old Shanghai Online, be sure to read our policies.
Placing Orders
Upon successfully placing an order, you will receive an email confirmation of your receipt. Please provide us with a valid email address! If you do not receive any confirmation, please place the order again or contact us for more information. We carefully inspect all of our merchandise before shipping to you. We want to make sure that you get only the best from us!!
Payment Options
We accept American Express, Discover, MasterCard and Visa. You can also take advantage of PayPal's added security, whether or not you have a PayPal account. Simply select PayPal at checkout. All prices are in U.S. dollars. Residents of California will be charged 9.5% sales tax. Sales tax does not apply for orders shipping outside of California.
Order Status
If one or more products in your order are out of stock, we will contact you via email within 2 business days with expected availability. You may cancel the order if the product will be unavailable for over 2 weeks. If we do not receive any response about the out-of-stock product(s) and other order changes within 1 week, we will cancel your order.
If you need shipping status, please email us at custserv@oldshanghaionline.com. |